Store Privacy Policy

Privacy Policy

Effective Date: 11/05/2023

​​Last Updated: 12/04/2025

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At The Art of Mugs™ / The Art of Mugs & Co. ("we," "our," or "us"), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our brand. By using our website, you agree to the terms described below.

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Information We Collect

We may collect personal information that you provide directly to us when you register for an account, make a purchase, subscribe to our newsletter, etc. The types of personal information we may collect include name, email address, mailing address, phone number, payment information.

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How We Use Your Information

We may use the information we collect about you for various purposes, including to:

Provide, maintain, and improve our services.

Process transactions and send transaction confirmations.

Respond to your comments, questions, and requests and provide customer service.

Send you technical notices, updates, security alerts, and support and administrative messages.

Communicate with you about products, services, offers, promotions, rewards, and events offered by The Art of Mugs™ and others, and provide news and information we think will be of interest to you.

Monitor and analyze trends, usage, and activities in connection with our services.

Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests.

Link or combine with information we get from others to help understand your needs and provide you with better service.

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Automatically Collected Information

When you visit our website, certain data may be collected automatically, including:

• IP address

• Browser type & device details

• Pages visited

• Time spent on the site

• Cookies and other tracking data

This helps us analyze trends, improve your shopping experience, and personalize content.

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Information Sharing and Disclosure

We may share your personal information as follows:

With your consent or as necessary to complete any transaction or provide any service you have requested.

With our trusted service providers who assist with payment processing, shipping and delivery, email marketing services, and website hosting and analytics, they do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request.

To enforce applicable user agreements or policies, including our Terms of Service; and to protect us, our users, or the public from harm or illegal activities. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

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How We Use Your Information

We may use your information to:

• Provide, maintain, and improve our services

• Process orders and send confirmations

• Send order updates, shipping notifications, and support responses

• Personalize your website experience

• Monitor trends, analytics, and usage activity

• Respond to customer service requests

• Send promotional communications (only if you opt in)

• Prevent fraud and maintain website security

• Communicate about offers, events, and products we believe may interest you

• Combine information from trusted partners to enhance service quality

We never sell or rent your personal information.

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Security of Your Information

We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction including:

• Encrypted website connections (HTTPS)

• Secure checkout through verified payment processors

• Limited internal access to customer data

While no system can guarantee 100% security, we are committed to safeguarding your information to the best of our ability.

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Your Choices

Account Information: You may update, correct, or delete your account information at any time by logging into your online account or by contacting us at The Art of Mugs™.

Promotional Communications: You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

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Cookies & Tracking Technologies

Our website may use cookies to:

• Remember items added to your cart

• Improve overall site performance

• Personalize your shopping experience

• Track analytics and usage behavior

You may disable cookies in your browser settings, though certain website features may not function properly.

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Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect or store personal information from children.

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Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websit

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Changes to This Privacy Policy

We may update this Privacy Policy as our business evolves or legal requirements change.
Updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page regularly to stay informed.

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Contact Us

If you have any questions about this Privacy Policy, please contact us at theartofmugs@gmail.com.